Shipping & Payment Policy

Aradya Ayurved Pvt Ltd.

Effective Date: 1st April 2025

At Aradya Ayurved Pvt Ltd, we aim to provide a smooth, secure, and reliable delivery and payment experience for all our customers.

1. Order Processing Time

All orders are processed within 24–48 hours after confirmation
Orders placed on Sundays or public holidays will be processed on the next working day

2. Shipping Time

Estimated delivery time: 3–7 working days across India
Delivery timelines may vary depending on your location and courier partner availability

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout
Free shipping may be available on selected offers or order values

4. Payment Methods

We offer multiple secure and convenient payment options:

Cash on Delivery (COD)

UPI Payments

Debit/Credit Cards

Cash on Delivery (COD): Available across most serviceable pin codes. COD orders may require confirmation via call or WhatsApp before dispatch. Aradya Ayurved Pvt Ltd. reserves the right to cancel unverified COD orders.

UPI & Card Payments: Pay instantly using UPI apps like Google Pay, PhonePe, Paytm, etc. All debit/credit card payments are processed securely through trusted payment gateways. Fast, secure, and recommended for quicker order processing.

5. Order Confirmation & Tracking

After placing an order, you will receive a confirmation message
Once shipped, a tracking ID will be shared via SMS / WhatsApp / Email

6. Delivery Delays

While we strive for timely delivery, delays may occur due to:

Remote locations
Weather conditions
Courier service disruptions
High order volumes

We appreciate your patience in such situations.

7. Incorrect Address / Failed Delivery

Customers are responsible for providing accurate shipping details
If delivery fails due to incorrect information or unavailability, re-shipping charges may apply

8. Damaged or Tampered Package

If your package appears damaged, avoid accepting it (if possible)
Or report within 48 hours with photo/video proof
We will assist you with a replacement as per policy

9. Contact for Support

For any shipping or payment-related queries: